#1 2019-09-15 15:57:38

PaulM

Member

Registered: 2019-09-15

Posts: 2

Sync only working one way

GeneralSync reports 'syncing both ways' but it's only working one way. Appointments sync correctly from Outlook (2010) on Windows 7 to S Planner on Android, but appointments entered on S Planner don't sync to Outlook.

ds

Founder / Developer

From: Freiburg, Germany

Registered: 2016-06-15

Posts: 222

Re: Sync only working one way

Thanks for joining the beta!

Appointments sync correctly from Outlook (2010) on Windows 7 to S Planner on Android, but appointments entered on S Planner don't sync to Outlook.

Please double-check if you selected the correct calendar in S Planner. Just like Outlook, calendar apps on Android permit you to use multiple calendars – GeneralSync will only sync its own calendar(s). Usually, the calendar app will pre-select the most recently used calendar – so you need to explicitly select GeneralSync for your first entered event.

If your events are in the right calendar: What happens if you change an event created in Outlook via S Planner? What happens if you then change the same event in Outlook?

PaulM

Member

Registered: 2019-09-15

Posts: 2

Re: Sync only working one way

Thank you. It started working both ways after I edited an Outlook created event in S-Planner. Yes S-Planner created events were indeed going to a different calendar but are now on the Generalsync one.
Regards
Paul Morgan